Terms & conditions

Terms & conditions



PRODUCT INFORMATION

Certain styles are artisanal and made from pre-existing materials which may show slight signs of wear or variation. Any such discrepancies are considered unique characteristics of the materials used. Please email collection@all-in-studio.com prior to purchasing an item with any questions you may have.

ORDER PROCESSING & SHIPPING

Please allow 72 hours for order processing unless an item is listed as a pre-order. All orders ship from Paris, France. Once your order has been shipped, you will receive an e-mail with your shipment’s tracking information, allowing you to keep tabs on the progress of your delivery. Shipping times vary by destination, but are generally between 2-10 business days.

You will be provided a tracking number upon shipment. ALL–IN is not liable for shipments once the order is in possession of the shipping carrier.

Customers placing an international order are responsible for paying import duties and taxes, as determined by the destination country. Please email collection@all-in-studio.com prior to purchasing an item with any questions you may have regarding import fees.

RETURNS, EXCHANGES, & REPAIRS

Should you receive an item you believe is defective or damaged, an email with photo documentation must be sent to collection@all-in-studio.com no later than 2 days from delivery.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Please note that the customer must bear the cost of return shipping. A tracking number for the return shipment must be shared with collection@all-in-studio.com in order to ensure receipt. The customer is responsible for the returned item until it has been successfully delivered to us.

Items returned without having first requested a return will not be accepted.

The customer will be notified once the return has been received and inspected, and informed whether the refund has been approved. Refunds are automatically made to the customer's original payment method. Please allow 3-5 business days for the refund to be reflected in your account.

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